Cannot connect via Remote Connection Functionality

From WebWatchBotWiki
Jump to: navigation, search

SYMPTOMS: Using the Remote Connection Functionality, WebWatchBot clients cannot connect to the server. All settings are correct, however, the message "Cannot connect to remote server"

RESOLUTION/WORKAROUND: On the server, check if the Windows Firewall service is running. If it is, try turning off the firewall, then test the connection from the client to the server again. If this works, configure Windows Firewall to allow connections on the remote connection port (by default 444)