Deactivating a Licensed Installation of WebWatchBot version 4.0/5.0

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Instructions

If WebWatchBot version 4.0/5.0 has NOT been uninstalled

If WebWatchBot version 4.0/5.0 has been uninstalled


If WebWatchBot version 4.0/5.0 has NOT been uninstalled

  1. Before uninstalling WebWatchBot version 4.0/5.0, deactivate your license key.
  2. Open WebWatchBot Manager and select the menu options Help -> Register. click on the "De-Activate this computer" button.
    deactivate_computer.gif
    After the WebWatchBot version 4.0 license key is deactivated, and you are upgrading from version 4.0 to version 5.0, you may request a version 5.0 key.
  3. If you receive the following message, please contact support:
    contact_support.gif


If WebWatchBot version 4.0/5.0 has been uninstalled

  1. Download the |WebWatchBot License Deactivation Utility for version 4.0 (587KB)

    - Or -

    Download the |WebWatchBot License Deactivation Utility for version 5.0 (587KB)
  2. Unzip the files in the zip file to a temporary directory
  3. Execute the program WWBUnReg4.exe(version 4.0) or WWBUnReg5.exe(version 5.0). The following window will appear:
    deactivation_main_screen.gif
  4. Click on the button "De-activate this Computer". A message informing you that the license has been de-activated should appear.
    After the WebWatchBot version 4.0 license key is deactivated, and you are upgrading from version 4.0 to version 5.0, you may request a version 5.0 key.
  5. If you receive the following message, please contact support:
    contact_support.gif