During installation, the error message is displayed: "Another Version of this product is already installed."

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The entire error message is: "Another Version of this product is already installed. Installation of this version cannot continue. To Continue configure or remove the existing version of this product, use Add/Remove Programs on the control panel"


This issue can occur when trying to install when a copy of WebWatchBot is already installed. Follow these steps to resolve the issue:

1. Uninstall the program through Add/Remove Programs on the control panel. 2. Install WebWatchBot

If that does not resolve the problem, the installation may not have been completely and properly removed. Microsoft provides a tool to remove programs that were installed using the Windows Installer:

http://support.microsoft.com/default.aspx?kbid=290301

Please be advised that ExclamationSoft does not support the above tool and you are advised to use at your own risk.