Email Round Trip Watch Type

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Summary

This watch type ensures that an email is both sent and received. It ensures a connection with both SMTP and POP3 servers can be successfully established, to monitor Response Time, and to verify transactions between WebWatchBot and the POP3 mail server. The results are analyzed by WebWatchBot.

For best results, an email account should be created specifically for testing.

Functionality

  • Reports response time for entire SMTP (Send) and POP3 (Receive) transaction.
  • Log-in to outgoing mail server (SMTP) and incoming (POP3) mail server
  • Send and receive mail from the mail servers
  • Logs complete communication of SMTP & POP3 commands executed.
  • Reports SMTP & POP3 status codes and most importantly failures.
  • Supports the ability to save entire transaction to disk or log file.

Why Use this Watch Type?

The Email Round Trip Watch Type is a specialized monitor to ensure an email message is not only sent, but received without error.

The POP3 Watch Type is often used to determine if a mail server is available for connections and available to complete a transaction. The two measurements are Response Time - the amount of time that it takes to connect and the amount of time to complete a transaction - and Content Verification – whether the data in the transaction is what was expected. An increase in Response Time may indicate network congestion or an overall increase in customer use of the POP3 mail server. Failure in the content verification may indicate an error in configuration or a network problem

The SMTP Watch Type is often used to determine if a mail server is available for connections and available to complete a transaction. The two measurements are Response Time - the amount of time that it takes to connect and the amount of time to complete a transaction - and command execution – whether the SMTP commands executed are what was expected. An increase in Response Time may indicate network congestion or an overall increase in customer use of the SMTP server. Failure in the SMTP command execution may indicate an error in configuration or a network problem.

What to monitor

Use the Email Round Trip Watch Type to test both SMTP & POP3 mail servers. It can be used to ensure that a mail server is reachable, and that the Response Time is within allowable limits for both connection and total transaction (Sending and Receiving) time. It can be used to ensure that a transaction is returning the intended response by verifying the response against a specified search text.


emailrt-settings.jpg

Fields and Buttons

Optional

Delay (between send & receive) - Specify the number of ms to wait after the email is sent before it is received. Use of this setting is recommended when there is a processing or network delay between servers.

Configuration (Required)

Smtp Server Settings

Server - IP Address or FQDN of the outgoing SMTP Server

Port - Port number for the server

More - Clicking the "More" button opens the Settings Dialog for SMTP Watch Type

POP3 Server Settings

Server - IP Address or FQDN of the incoming POP3 Server

Port - Port number for the server

More - Clicking the "More" button opens the Settings Dialog for POP3 Watch Type

Test

The current settings will be used to run a test on the watch item but will not affect the overall success. By clicking this button, the "Test Watch Item" dialog box will appear.