Installation ends with an error, but there is no error number

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To diagnose the problem, you will need to do the following:

  1. Go to the command line (DOS prompt window).
  2. Change directory to the location where the installation package is. For example:
    cd \downloads
  3. Type:
    WebWatchBot5.1.3MSDE.exe /l log.txt
    - or -
    WebWatchBot5.1.3SqlServer.exe /l log.txt
    This will run the installation with a log.
  4. After you get the error, click OK. Send the log file to support@exclamationsoft.com.