Moving an Install of WebWatchBot v8.0

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Follow these steps to move an existing WebWatchBot v8.0 installation from one computer to another. These instructions are for installations of WebWatchBot using an existing instance of SQL Server to store WebWatchBot's data. The "source" machine refers to the existing installation and the "target" refers to the machine WebWatchBot will be moved to.

Install WebWatchBot on the target machine

  1. Install SQL Server (If not installed already)
  2. Install WebWatchBot. WebWatchBot v8 Install Guide
  3. NOTE: During the installation, you will be prompted to specify the SQL Server to store WebWatchBot's data on. You should specify the SQL Server for the target machine, e.g. "(local)", ".\", or the machine name.

Transfer the database

  1. The database name is "WebWatchBot".
  2. Transfer the WebWatchBot database from the source machine to the target machine. Consult your SQL Server documentation on transfer procedures.

Transfer files (logs, captured output, reports, etc.)

  1. On the target machine:
    1. Locate the data folder: In WebWatchBot Manager, select from the menu: Help -> ExclamationSoft Support -> View Data Folder. A window should open at the location of the data files. Keep this window open.
    2. Stop the WebWatchBot service: Tools -> Stop Service.
    3. Close WebWatchBot Manager.
  2. On the source machine:
    1. Locate the data folder: In WebWatchBot Manager, select from the menu: Help -> ExclamationSoft Support -> View Data Folder. A window should open at the location of the data files.
    2. Stop the WebWatchBot service: Tools -> Stop Service.
    3. Close WebWatchBot Manager.
    4. Copy all files and sub-folders from the source machine to the data folder on the target machine. In most cases, the data folder on the target machine will be in the same location, e.g. C:\Documents and Settings\All Users\Application Data\ExclamationSoft\WebWatchBot 8.
    5. Verify the date and time of the file of the files and folders on the target machine to ensure a successful copy.

License Key Deactivation/Activation

  1. On the source machine:
    1. Write down or save the license key in a safe place to be activated on the target machine in the next step.
    2. De-activate the license key. Deactivating a Licensed Installation of WebWatchBot version 8.0
    3. Uninstall WebWatchBot or you may leave WebWatchBot running as it will continue to run as the trial version.
  2. On the target machine:
    1. Activate the license key.
    2. Verify your Watch Items, transactions, and especially email settings.