On Windows 2003, after clicking "Start/Continue 14 day trial", WebWatchBot Manager stops running

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SYMPTOMS

After clicking "Start/Continue 14 day trial", WebWatchBot Manager stops running. WebWatchBot icon in the Windows system tray is visible, but unresponsive when clicked and disappears when moused over.


CAUSE

The target platform is: Windows Server 2003 SP1


RESOLUTION/WORKAROUND

There is a setting change that needs to be made in Windows to properly run WebWatchBot. Please refer to this KB article:

Running WebWatchBot on Windows Server 2003 SP1