Under specific conditions scheduled reports contain no data.

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SYMPTOMS

Scheduled reports contain the message "There is no data to report on at this time", and there is illegible "garbage" at the bottom of the report.


CAUSE

If the following conditions are met, the above symptoms are experienced:

  1. WebWatchBot was recently installed.
  2. WebWatchBot is configured to run as a windows service during the installation.
  3. The WebWatchBot service has not been restarted and a reboot has not occurred since the installation.
  4. A report is run through the WebWatchBot scheduler.


RESOLUTION/WORKAROUND

Restart the WebWatchBot service or reboot your computer We will address this issue in an upcoming maintenance release. (Resolved)