WARNING: The WebWatchBot service was not found or you do not have permission to control Windows Services.
NOTE: As of WebWatchBot 8.0.2 a fix has been introduced to launch WebWatchBot Manager with elevated privilege. Users may encounter the User Account Control (UAC) prompt when launching WebWatchBot Manager - this is by design - to ensure the currently logged in user has elevated privilege to access the registry, file system, and database.
NOTE: These instructions apply to WebWatchBot version 8.0.1 and older.
1. Check that the service is installed: Start -> Control Panel -> Administrative Tools -> Services. Look for the service named "WWBServer".
- If it does not exist, you need to reinstall WebWatchBot with an account that has administrative rights and the ability to control Windows Services.
- If it does exist, but it shows a state of "Disabled", you should reboot then check that the service has started upon reboot.
- If it does exist and is running, then your Windows user account does not have access to control Windows services. Check with your network/system admin.
- If it does exist and is stopped, try starting the service. If you cannot start the service, then your Windows user account does not have permission to control Windows services. Check with your network/system admin.
2. If the service is installed and running and WebWatchBot is installed on Windows Vista/7/8 or Windows Server 2008/2012:
- In order for WebWatchBot to check the status of the WebWatchBot service, the user account running WebWatchBot Manager must have permission to control Windows Services.
- On Windows Vista with UAC (User Access Control) enabled., this error message can occur if WebWatchBot Manager is run normally (even a user account in the Administrators group).
- To resolve this issue, run WebWatchBot Manager "as Administrator". To do this, open Windows Explorer/My Computer and go to the WebWatchBot install location: c:\program files\webwatchbot 5/6/7. Right-click on Wwbgui.exe and select "Run As Administrator". You can also create a shortcut on your desktop to easily open WebWatchBot in the future.