WebWatchBot Help will not open via the menu or by pressing F1

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PROBLEM

WebWatchBot Help will not open from WebWatchBot Manager when pressing F1 or selecting the menu option for Help.

CAUSE

Certain Web sites and HTML Help features may not work after you install security update 896358 or security update 890175. The prevention of opening HTML Help from a program is a new security feature of Windows.

RESOLUTION/WORKAROUND

  1. Refer to: http://support.microsoft.com/?kbid=892675 for potential resolutions.
  2. Access help via the Start menu and WebWatchBot sub-menu