Difference between revisions of "KB Articles"

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==Installation==
 
==Installation==
#[[Running WebWatchBot on Windows Server 2003 SP1]]
+
#[[Running WebWatchBot on Windows 2003/2008/XP/Vista AND Newer]] ''(Popular)''
 +
#[[Cannot Control WebWatchBot Service or Issues Starting WebWatchBot Client]]
 
#[[Error During Install of WebWatchBot]]
 
#[[Error During Install of WebWatchBot]]
 
#[[Moving an Install of WebWatchBot v4.0]]
 
#[[Moving an Install of WebWatchBot v4.0]]
 
#[[Moving an Install of WebWatchBot v5.0]]
 
#[[Moving an Install of WebWatchBot v5.0]]
#[[Moving WebWatchBot Data from One Location to Another]]
+
#[[Moving an Install of WebWatchBot v6.0]]
 +
#[[Moving an Install of WebWatchBot v7.0]]
 +
#[[Moving an Install of WebWatchBot v8.0]]
 +
#[[Moving WebWatchBot Data Files From One Location to Another on the Same Machine]]
 +
#[[Moving WebWatchBot's Database from one SQL Server Instance to Another]]
 
#[[Upgrading from MSDE to SQL Server 2005/2008]]
 
#[[Upgrading from MSDE to SQL Server 2005/2008]]
 
#[[Remotely connecting to SQL Server 2005/2008 Express]]
 
#[[Remotely connecting to SQL Server 2005/2008 Express]]
 +
#[[Database Connection Error After Install]]
 +
#[[License Key Needs To Be Re-activated After Reboot]]
 +
#[[WebWatchBot service (WWBServer) Account Setup]]
  
 
==General Configuration==
 
==General Configuration==
#[[WebWatchBot Service's User Account]]
+
#[[WebWatchBot Service's User Account]] ''(Popular)''
#[[Website Authentication]]
+
#[[WebWatchBot Manager on Windows 10 with Elevated Privilege]] ''(Popular)''
 +
#[[Website Authentication]] ''(Popular)''
 +
#[[Improving Overall WebWatchBot Performance]]/Best Practices
 
#[[Configuring the Remote Registry]]
 
#[[Configuring the Remote Registry]]
 
#[[Improving WebWatchBot Manager Performance]]
 
#[[Improving WebWatchBot Manager Performance]]
#[[How to Reduce the Size of the SQL Server Transaction Log]]
+
#[[How to Shrink / Reduce the Size of the SQL Server Transaction Log]]
 
+
#[[How to Reduce the Total Amount of Data in the WebWatchBot Database]]
 +
#[[Managing files in the WebWatchBot Data Folder]]
 +
#[[Error During Database Backup]]
 +
#[[Error: Communication link failure]]
 +
#[[Change SQL Server Database's Recovery Model]]
 +
#[[Error: Database Connection Lost (Server) - SQL Server is too busy and is not processing requests]]
 +
#[[Import File Specification]]
 +
#[[The WWBServer service could not be started]]
 +
#[[HTTP Error 500.19 when attempting to browse to WebWatchBot Online website]]
  
 
==Monitoring==
 
==Monitoring==
 +
#[[Install, Enable and Configure SNMP on Windows]] ''(Popular)''
 +
#[[How to monitor a Process/Service/Performance Counter on a Remote/Different Computer]] ''(Popular)''
 
#[[Website and Server Outage Discrepancies]]
 
#[[Website and Server Outage Discrepancies]]
#[[How to monitor a Process/Service/Performance Counter on a Remote/Different Computer]]
+
#[[HTTP/HTTPS Watch Items show UP/DOWN when they are not]]
 
#[[How to monitor a Web Service]]
 
#[[How to monitor a Web Service]]
#[[Install, Enable and Configure SNMP on Windows]]
 
 
#[[Installing a Client Certificate]]
 
#[[Installing a Client Certificate]]
 
#[[Important Performance Counters Worth Monitoring]]
 
#[[Important Performance Counters Worth Monitoring]]
 +
#[[Common SNMP OID Strings]]
 +
#[[Getting Accurate Response Times for Transactions and HTTP/HTTPS Watch Items]]
 +
#[[Create a Transaction with Randomized Web Form Data]]
 +
#[[WWBEventViewer - Event Log Viewer Command Line Utility]]
 +
#[[Monitoring HTTP/HTTPS - Page will not load in WebWatchBot but will in browser]]
 +
#[[Connect to a remote instance of SQL Server]]
  
 
==Alerts==
 
==Alerts==
Line 28: Line 53:
 
#[[Send Alert to Windows Event Log]]
 
#[[Send Alert to Windows Event Log]]
 
#[[Execute a Command to Dial a Modem]]
 
#[[Execute a Command to Dial a Modem]]
 
+
#[[Restart IIS from WebWatchBot]]
  
 
==Licensing==
 
==Licensing==
 +
#[[Customers Migrating from WebWatchBot Version 5 to Version 6/7]]
 
#[[Customers Migrating from WebWatchBot Version 4 to Version 5]]
 
#[[Customers Migrating from WebWatchBot Version 4 to Version 5]]
 
#[[Deactivating a Licensed Installation of WebWatchBot version 4.0/5.0]]
 
#[[Deactivating a Licensed Installation of WebWatchBot version 4.0/5.0]]
 +
#[[Deactivating a Licensed Installation of WebWatchBot version 6.0]]
 +
#[[Deactivating a Licensed Installation of WebWatchBot version 7.0]]
 +
#[[Deactivating a Licensed Installation of WebWatchBot version 8.0]]
 +
#[[Activating a Permanent License key]]
 +
 +
==Support==
 +
#[[ASA (Annual Support Agreement)]]
 +
#[[Per Incident Support]]
 +
#[[Phone Support and Consulting]]
 +
#[[WebWatchBot License Recovery]]

Latest revision as of 12:19, 16 February 2019

Installation

  1. Running WebWatchBot on Windows 2003/2008/XP/Vista AND Newer (Popular)
  2. Cannot Control WebWatchBot Service or Issues Starting WebWatchBot Client
  3. Error During Install of WebWatchBot
  4. Moving an Install of WebWatchBot v4.0
  5. Moving an Install of WebWatchBot v5.0
  6. Moving an Install of WebWatchBot v6.0
  7. Moving an Install of WebWatchBot v7.0
  8. Moving an Install of WebWatchBot v8.0
  9. Moving WebWatchBot Data Files From One Location to Another on the Same Machine
  10. Moving WebWatchBot's Database from one SQL Server Instance to Another
  11. Upgrading from MSDE to SQL Server 2005/2008
  12. Remotely connecting to SQL Server 2005/2008 Express
  13. Database Connection Error After Install
  14. License Key Needs To Be Re-activated After Reboot
  15. WebWatchBot service (WWBServer) Account Setup

General Configuration

  1. WebWatchBot Service's User Account (Popular)
  2. WebWatchBot Manager on Windows 10 with Elevated Privilege (Popular)
  3. Website Authentication (Popular)
  4. Improving Overall WebWatchBot Performance/Best Practices
  5. Configuring the Remote Registry
  6. Improving WebWatchBot Manager Performance
  7. How to Shrink / Reduce the Size of the SQL Server Transaction Log
  8. How to Reduce the Total Amount of Data in the WebWatchBot Database
  9. Managing files in the WebWatchBot Data Folder
  10. Error During Database Backup
  11. Error: Communication link failure
  12. Change SQL Server Database's Recovery Model
  13. Error: Database Connection Lost (Server) - SQL Server is too busy and is not processing requests
  14. Import File Specification
  15. The WWBServer service could not be started
  16. HTTP Error 500.19 when attempting to browse to WebWatchBot Online website

Monitoring

  1. Install, Enable and Configure SNMP on Windows (Popular)
  2. How to monitor a Process/Service/Performance Counter on a Remote/Different Computer (Popular)
  3. Website and Server Outage Discrepancies
  4. HTTP/HTTPS Watch Items show UP/DOWN when they are not
  5. How to monitor a Web Service
  6. Installing a Client Certificate
  7. Important Performance Counters Worth Monitoring
  8. Common SNMP OID Strings
  9. Getting Accurate Response Times for Transactions and HTTP/HTTPS Watch Items
  10. Create a Transaction with Randomized Web Form Data
  11. WWBEventViewer - Event Log Viewer Command Line Utility
  12. Monitoring HTTP/HTTPS - Page will not load in WebWatchBot but will in browser
  13. Connect to a remote instance of SQL Server

Alerts

  1. Send SNMP Traps from WebWatchBot
  2. Send Alert to Windows Event Log
  3. Execute a Command to Dial a Modem
  4. Restart IIS from WebWatchBot

Licensing

  1. Customers Migrating from WebWatchBot Version 5 to Version 6/7
  2. Customers Migrating from WebWatchBot Version 4 to Version 5
  3. Deactivating a Licensed Installation of WebWatchBot version 4.0/5.0
  4. Deactivating a Licensed Installation of WebWatchBot version 6.0
  5. Deactivating a Licensed Installation of WebWatchBot version 7.0
  6. Deactivating a Licensed Installation of WebWatchBot version 8.0
  7. Activating a Permanent License key

Support

  1. ASA (Annual Support Agreement)
  2. Per Incident Support
  3. Phone Support and Consulting
  4. WebWatchBot License Recovery